Terms & Conditions

🌙 Luna Lanterns Terms & Conditions

Welcome to Luna Lanterns. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Use

By accessing this website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or guardian. You agree not to misuse the site in any way, including introducing viruses or illegal activities.

2. Product Information

We strive to provide accurate product information, but we do not guarantee that product descriptions, pricing, or availability are free from errors. We reserve the right to make changes to our products and services without notice.

3. Order Acceptance

We reserve the right to refuse or cancel any order at our discretion. Once an order is placed, it is not considered a confirmed order until we have processed and shipped it. You may not cancel or modify an order after it has been processed or shipped.

4. Payment & Pricing

All prices on our website are listed in INR (₹). Payments are processed securely through our payment gateway partners. You are responsible for any applicable taxes and fees associated with your purchase.

5. Shipping & Delivery

Once an order is confirmed and processed, we will ship it to the address provided. Please refer to our Shipping Policy for delivery details. Shipping charges may apply based on the delivery location.

6. Returns & Refunds

As we deal with handcrafted products, we do not offer returns or exchanges once the order has been shipped. Please review our Return & Refund Policy for more information.

7. Limitation of Liability

We are not responsible for any damages resulting from the use or misuse of our products. Candles should always be used safely and kept away from flammable materials and children.

8. Changes to Terms

We may update these terms and conditions at any time. Continued use of the website after changes implies acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Tiruppur, Tamil Nadu.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at lunalantern.stores@gmail.com.

Thank you for shopping with Luna Lanterns. Every candle is hand-poured with love, light, and care. 🕯️